{{dealer-name}} Website Policies

In this article

1. Scope and Definitions

{{dealer-name}} (the “Company” or “we” ) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website and facilities. {{dealer-name}} operates its website independently of AutoNation, Inc. and other AutoNation dealership websites. Each individual dealership, affiliate, and subsidiary within the AutoNation group is its own separate entity and this policy does not establish any joint liability or joint responsibility for data use practices. Any claims that may be asserted must be directed solely to the correct entity and not to any parent, affiliate, or subsidiary entities. This policy describes the personal information we collect, use, and disclose about individual consumers, job applicants, and independent contractors who visit or interact with this website, contact or interact with the AutoNation group. directly, visit our facility, purchase or inquire about any of our products or services, contract with us to provide services, or otherwise interact or do business with us. This policy also describes the personal information we indirectly collect about you from our affiliates or third parties.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, utilize the Live Chat feature on our website, enroll in or subscribe to our newsletter or marketing communications, request information about our products or services, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us, whether online or at any of our physical locations, dealerships, or facilities, apply for a job, or if you are contracted to perform services for us, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This privacy policy applies to “Consumers” as defined under the various U.S. State consumer privacy laws, and all laws implementing, supplementing, or amending the foregoing, including regulations promulgated thereunder (collectively, “U.S. Privacy Laws”).

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to [email protected]..

3. Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced below. In jurisdictions where required by law, we limit our collection of personal information to what is reasonably necessary and proportionate to provide or maintain the services you have requested or reasonably expect in the context of your relationship with us. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category	Personal Identifiers
Examples	Name, alias, social security number, date of birth, driver’s license or state identification card number, passport number, Company ID number.
Disclosed To in Last 12 Months	Financial institutions Government agencies Promotional or other fulfilment vendors Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Social media platforms, including Facebook Consumer reporting agencies or credit reporting agencies Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Recruiting and staffing agencies Employee tracking and talent management systems Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers) Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To improve user experience on our website. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. Tax document reporting To process customer payments. To perform background checks. To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with Marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.

Category	Contact Information
Examples	Home, postal or mailing address, email address, home phone number, cell phone number
Disclosed To in Last 12 Months	Financial institutions Government agencies Promotional or other fulfilment vendors Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone. Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Social media platforms, including TikTok and Facebook Consumer reporting agencies or credit reporting agencies Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Recruiting and staffing agencies Employee tracking and talent management systems Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers) Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. Tax document reporting. To process customer payments. To perform background checks. To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.

Category	Account Information
Examples	Username and password for Company accounts and systems (including where a job applicant or candidate must create an account to apply for a job), and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	To grant access to Company accounts and systems To ensure security of Company data accessed through Company account and systems
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Protected Classifications
Examples	Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status, union membership.
Disclosed To in Last 12 Months	Financial institutions Government agencies Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
We May Collect, Process, and Disclose for the Following Business Purposes	To report applicant demographics to government agencies To confirm eligibility for certain discounts or financing options For marketing and sales activity, relating to product specials or other promotional events For customer service and related activities
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Biometric Data
Examples	Fingerprints and facial recognition
Disclosed To in Last 12 Months	Government agencies
We May Collect, Process, and Disclose for the Following Business Purposes	Identity verification
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Commercial or Transactional Data
Examples	Information regarding products or services provided, purchasing history.
Disclosed To in Last 12 Months	Financial Institutions Promotional or other fulfilment vendors Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone. Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers) Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities To process, complete, and maintain records on transactions. To respond to consumer inquiries, including requests for information, customer support online, and phone calls To provide interest-based advertising. To verify and respond to consumer requests. To process customer payments.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, lead generators, lead providers, referral sources, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with Marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising

Category	Credit/Financing Application Data
Examples	Information collected through credit or financing applications, debit or credit card numbers, account numbers, employment history, company name, role, salary, dates of employment, bank accounts, income sources.
Disclosed To in Last 12 Months	Financial Institutions Government agencies Consumer reporting agencies or credit reporting agencies Transaction support vendors (e.g. check guaranty, payment processors) Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
We May Collect, Process, and Disclose for the Following Business Purposes	Facilitating the purchase or financing of a product we sell.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Internet Network, Computer Activity, and Mobile Device Data
Examples	Date and time of your visit to this website; webpages visited; links clicked on the website; session identifiers; browser ID; browser type and characteristics; device ID and characteristics or attributes; referring URLs; mobile phone make, model and serial number, mobile phone number, mobile service provider, operating system; form information downloaded; domain name from which our site was accessed; search history; interaction-level telemetry; cookies; and internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To in Last 12 Months	Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone. Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Social media platforms (e.g., Facebook) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To engage in marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls To provide interest-based advertising. To process for targeted advertising. To improve user experience on our website. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To monitor security controls for electronic networks. To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, social media platforms, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors, social media platforms, and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.

Category	Form and other Electronic Submission Data
Examples	Data submitted through the website, including Contact Us forms, and search bar queries.
Disclosed To in Last 12 Months	Government agencies Financial institutions Promotional or other fulfilment vendors Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, or text/SMS, phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Social media platforms Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers) Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To engage in marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To process for targeted advertising. To improve user experience on our website. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To monitor security controls for electronic networks. To allow access to the internet at our properties or facilities.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, social media platforms, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors, social media platforms, and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising

Category	Geolocation Data
Examples	IP address.
Disclosed To in Last 12 Months	Government agencies Data analytics vendors Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone. Social media platforms Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To engage in marketing and sales activities. To provide interest-based advertising. To process for targeted advertising. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To monitor security controls for electronic networks.
Sold To / Shared With	We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.

Category	Online Portal and/or Mobile App Access and Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	To grant access to Company accounts and systems. To ensure security of Company data accessed through Company account and systems. To improve user experience on our website.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Visual, Audio, or Video Recordings
Examples	Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months	Consulting and investigation firms, including human resources consultants, safety consultants, and workplace investigators Security and risk management vendors, including IT, cybersecurity, and privacy vendors, law enforcement, and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Inferences
Examples	Based on analysis of your activity on the website, we may develop inferences regarding your interests and preferences for our products and services including your potential to purchase a product or service. For job applicants or independent contractors, based on analysis of the personal information collected, we may develop inferences regarding predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for recruiting and hiring assessments and decisions.
Disclosed To in Last 12 Months	Promotional or other fulfillment vendors Data analytics vendors Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone. Social media platforms Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To understand how our products and services fit consumer needs To understand the demographics of our website visitors To hire candidates who fit our business needs To retain independent contractors who can fulfill the roles needed to support the business
Sold To / Shared With	Not sold for monetary or other valuable consideration. We share this data for cross-context behavioral advertising with marketing, ad tracking, and retargeting vendors and social media platforms.

4. Categories of Sensitive Personal Information Collected or Processed

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or job applicants:

1. Personal Identifiers (social security number, driver’s license or state identification card number, passport number)
2. Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
3. Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
4. Biometric Information (used for the purpose of uniquely identifying you)
5. Geolocation Data (IP address)
6. Medical and Health Information
7. Contents of Personal Communications (contents of mail, email, voice communications, and text messages where the Company is not the intended recipient)
8. Personal data revealing race, racial or ethnic origin, religious beliefs, sex, sexual orientation, gender, age, military status, familial status, disability, or medical, mental, or physical health condition or diagnosis.

Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
Deidentified or aggregated information.

5. Sources of Personal Information

We may collect your personal information from the following sources:

You the consumer, independent contractor, or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services, when you utilize the Chat feature on the website, when you enter into a contract to perform services for us, or when you apply for a position of employment
Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Lead generators and referral sources
Credit and consumer reporting agencies
HR support vendors
Social media platforms, such as Facebook and TikTok
Third-party customer databases
Career sites or platforms like LinkedIn and Indeed
Company issued cars, computers, and electronic devices
Company systems and networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications, or databases.
Personal references from former employers or coworkers
Schools, universities, or other educational institutions which you attended (if you are a job applicant)

6. To Whom We Disclose Personal Information

We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

Financial institutions
Government agencies
Promotional or other fulfilment vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms (including Facebook and TikTok)
Consumer reporting agencies or credit reporting agencies
Recruiting firms, and/or staffing agencies
Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities

7. Reasons Why We Collect, Use, Retain, and Disclose Personal Information

We may collect, use, and disclose your personal information for any of the following business purposes:

1. To fulfill or meet the purpose for which you provided the information or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.
2. To provide you or our customers with the requested products and services.
3. To process and submit financing applications, including to apply for credit, or credit pre-qualification.
4. To process, complete, and maintain records on transactions.
5. To provide warranty coverage on products and services.
6. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
7. To provide and communicate recall notifications to customers.
8. To schedule, manage and keep track of customer appointments.
9. To complete appraisals.
10.To maintain records of when customers decline a service or sale.
11. To respond to consumer inquiries, including requests for information, customer support online, Chat on the website, phone calls, and in-store inquiries.
12. To provide interest-based and targeted advertising.
13. To comply with our contractual obligations to our marketing partners and vendors.
14. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
15. To improve user experience on our website and our affiliates’ websites.
16. To understand the demographics of our website visitors.
17. To detect security incidents.
18. To debug, identify, and repair errors that impair existing intended functionality of our website.
19. To protect against malicious or illegal activity and prosecute those responsible.
20. To verify and respond to consumer requests.
21. To prevent identity theft.
22. JOB APPLICANT PURPOSES:
1. To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with {{dealer-name}}. or an affiliated entity, we will use that Personal Information in connection with your candidacy for employment.
2. To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records).
3. To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
4. To obtain and verify background checks and references.
5. To communicate with you regarding your candidacy for employment.
6. To evaluate and improve our recruiting methods and strategies
7. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions.
8. To evaluate, assess, and manage {{dealer-name}}’s business relationship with vendors, service providers, and contractors that provide services to {{dealer-name}} related to recruiting or processing of data from or about job applicants.
23. INDEPENDENT CONTRACTOR PURPOSES:
1. To fulfill or meet the purpose for which you provided the information.
2. To comply with state and federal law and regulations requiring businesses to maintain certain records (such as accident or safety records, and tax records/1099 forms).
3. To engage the services of independent contractors and compensate them for services.
4. To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to enter into, renew and/or terminate the contract.
5. To grant independent contractors access to our secure facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
6. To engage in lawful monitoring of independent contractor activities and communications when they are on {{dealer-name}} premises, or utilizing our internet and WiFi connections, computers, networks, devices, software applications or systems.
7. To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access our networks and systems.
8. To engage in corporate transactions requiring review of independent contractor relationships, services, and contracts, such as for evaluating potential mergers and acquisitions.
9. To maintain commercial insurance policies and coverages.
10. To provide services to corporate customers who may request certain pieces of information about an independent contractor (such as name and phone number) to permit the independent contractor access or security clearance to their facility in advance of the independent contractor being dispatched to provide services at the customer’s facility.
11. To evaluate, assess, and manage our business relationship with vendors, service providers, and contractors that provide services to us.
12. To improve user experience on our computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
13. To detect security incidents involving potentially unauthorized access to and/or disclosure of Personal Information or other confidential information, including proprietary or trade secret information and third-party information that {{dealer-name}} receives under conditions of confidentiality or subject to privacy rights.
14. To protect against malicious or illegal activity and prosecute those responsible.
15. To prevent identity theft.
16. To verify and respond to consumer requests under applicable consumer privacy laws.

8. Do We Sell Your Information?

We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the tables above.

We may sell or share your personal information for the following business or commercial purposes:

1. To improve your experience on our website;
2. To send you advertisements that are tailored to your interests;
3. To generate leads for advertising and marketing;
4. To fulfill contractual obligations with OEMs and our Live Chat support vendor;
5. To receive additional leads and referrals with OEMs and to maintain relationships with referral sources, including OEMs;
6. To support joint-marketing efforts with OEMs and third parties that provide products and services of interest to our customers.

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

9. Consent to Use of AI Technology When Calling Company

The Company’s phone system is supported by third party vendors that utilize AI technology. Our AI vendors may record and transcribe information and access the information from incoming calls in real-time and use the information for their own purposes, including to train their AI models. By calling the Company, you consent to the collection, processing, and analysis of any personal information provided. If you do not consent to such use and disclosure, please do NOT call the Company.

10. Notice of Right to Opt-Out of the Selling and Sharing of Your Information

Depending on the state where you reside, you may have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” as defined by specific state laws. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling or sharing of your information, meaning we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:

Click HERE to be taken to an online opt-out submission form.
Visit our website and click on the “Do Not Sell or Share My Personal Information” link to be taken to an online submission form.
You can use a Global Privacy Controls (GPC) signal. {{dealer-name}} will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at (866) 619-2272 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at (866) 619-2272 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

11. Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) or Universal Opt-Out Mechanism (UOOM) are user-enabled opt-out preference signals which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC and UOOM signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs or UOOMs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and UOOMs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.

12. Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information

We use or disclose your sensitive personal information for purposes that give rise to a right to limit the use and disclosure of your sensitive personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA).

As provided by the California Privacy Rights Act, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the California Privacy Rights Act. You may exercise your right to limit without fear of discrimination for doing so. A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

To limit the use or disclosure of your sensitive personal information, please see the instructions below for Submitting a Consumer Request.

13. U.S. Consumer Privacy Rights

Under the applicable U.S. Privacy Laws, depending on state of residence, Consumers may have the following rights, which can be exercised directly or, in certain cases, through an authorized agent:

Right to Know	You may, depending on your state of residence, have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose, (7) a list of the specific third parties to whom we sell personal data, and (8) the reasons behind any profiling decisions made about you, the data used in making those decisions, and the actions you can take to secure a different decision in the future.
Right to Access	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm	You may, depending on your state of residence, have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete	You may, depending on your state of residence, have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct	You may, depending on your state of residence, have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out	You may, depending on your state of residence, have the right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for cross-context behavioral advertising purposes. To learn more about this right and how to exercise it, please refer to the detailed discussion in the section above.
Right to Limit Sensitive Personal Information Processing	You may, depending on your state of residence, have the right to direct businesses to limit their use and disclosure of Sensitive Personal Information if we use or disclose it beyond certain internal business purposes. Where applicable, we will treat such a request as a revocation of any consent that you may have provided to your processing of Sensitive Personal Information.
Right to Non-Discrimination	You have the right to not be discriminated or retaliated against for exercising any of the above rights.
Right to Appeal	You may, depending on your state of residence, have the right to appeal our refusal to take action on a request.

14. Notice of Right to Opt-Out of Profiling, Automated Decision Making, and Targeted Advertising

Depending on your state of residence, you may have the right to opt out of targeted advertising and selling of your data. You may submit a request to exercise this right by submitting a request through one of the two options provided in the “Submitting a Consumer Request” section below.

We may create a profile regarding your interests and preferences for our products and services including your potential to purchase a product or service. For job applicants or independent contractors, we may create a profile regarding predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for recruiting and hiring assessments and decisions. Depending on your state of residence, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

15. Submitting a Consumer Request

You can submit any of the above types of consumer requests through either of the options below:

1. Submit an online request on our website by clicking HERE.
2. Call our privacy toll-free line at (866) 619-2272

How We Will Verify That It Is Really You Submitting The Request:

When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will need to confirm your state of residence to determine which rights apply and then we will need to verify your identity.

We will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where these rights are not available in your state, or when we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

Designated Authorized Agent:

You may, depending on your state of residence, have the right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

California Shine The Light:

The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to [email protected]. Please mention that you are making a “California Shine the Light” inquiry.

Nevada Residents:

If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To make such a request, please send an email to [email protected]. Please mention that you are making a request pursuant to Nevada law.

Gramm-Leach-Bliley Act Exemption

Portions of our services are subject to the Gramm-Leach-Bliley Act (GLBA). When we are extending credit, or providing financial advice or counseling, those activities are covered by the GLBA. Certain state consumer privacy laws, such as the CCPA, do not apply to personal information to the extent that we collect, process, sell, or disclose it subject to the GLBA. Therefore, certain rights under such laws may be limited to the extent such requests to exercise privacy rights relate to the collection, processing, selling, or disclosure of personal information in connection with financial activities covered by the GLBA.

16. Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention policy and practice. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

17. Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

18. Business transfers

In the event we sell or transfer a particular portion of our business assets, information of consumers, contractors, and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers contractors and applicants may be transferred as part of the acquisition.

19. Compliance with Law and Safety

We may disclose specific personal and/or Sensitive Personal Information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

20. Use of Cookies, Pixels, and Other Tracking Technologies

In certain instances we may use tracking pixels in our emails to understand whether messages are opened. Additionally, we may capture a device’s location to improve the relevance of our communications in order to make the content specific to the device’s location. You can opt out any time by unsubscribing from our emails.

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by clicking on “Cookie Settings ” in our website footer and toggling off the related functionality.

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

Information on Some of the Cookies in Use on our Site

For information on some of the cookies we use on our site and apps, please review the policies from our some of our vendors:

Strictly Necessary Cookies

Strictly Necessary are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Non-Essential Cookies

Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:

“Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:
- Pages the user visits.
- Ads the user views.
- Ads or site features that the user clicks.
“Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:
- Usernames
- Passwords
- Regions
“Targeting” cookies (sometimes called tracking or advertising cookies) can track:
- Content the user views
- Links the user follows
- The user’s browser and device information and IP address

Please note: Organizations can use marketing cookies to track and influence users by building user profiles or displaying advertisements.

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to  http://www.allaboutcookies.org/manage-cookies/index.html  for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals (with the exception of Global Privacy Controls as explained above in the section of this policy on “Opt-Out Preference Signals”).

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find some guidance based on your type of mobile device:

DAA

Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA), which maintains a self-regulatory program along with a website where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by this organization’s participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/

To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.

Non-Participant Opt-Out Options

Some of our vendors do not participate in the DAA self-regulatory programs for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout
Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device's operating system (like iOS and Android) or the device manufacture, click here.

21. External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

22. Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

23. Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

24. How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.
We use internal encryption on all data stores that house voluntarily captured data.

25. International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

27. Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

28. Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

29. Questions About the Policy

This website is owned and operated by {{dealer-name}}. If you have any questions about this privacy policy, please contact us at [email protected] or call (866) 619-2272.

**This policy was last updated January 21, 2026.

{{dealer-name}} Website Policies

In this article

1. Introductions and Definitions

Welcome to our website! We have created this site with you, the customer, in mind. Our website contains many useful features and information to assist you in your vehicle search and purchase. We do have rules though, and we want you to understand the rules so we can each set our expectations. Please take a few moments to review this information carefully. The Terms of Use along with our Privacy Policy explain how we provide the Services, collect, hold, and process your information, and govern your access to and use of the Services, including any content, functionality and services offered on or through the Website. Your use of this website is subject to these Terms of Use and you agree that you have read, understand and will comply with them as a condition to your use of the website If you do not want to agree to these Terms of Use or the Privacy Policy, you may not use the Services.

These terms and conditions, along with any documents incorporated by reference (collectively, "Terms of Use") govern your use of and access to the Services, including the {{dealer-name}} website and any related account and servicing portal(s) (the "Website"). In these Terms of Use, the following terms have specified meanings:

"We," "us," "our," and "{{dealer-name}}" means {{dealer-name}}, and/or its current or future affiliates and subsidiaries and their respective officers, employees and other representatives.
"You" and "your" means the person giving consent, and each additional account owner, authorized signer, representative, and/or user identified on any product, service, or account that you download, request, administer, use, or access from or with us.
"Services" refers to any product or service made available through or by Us.

PLEASE NOTE THESE TERMS OF SERVICE CONTAIN AN ARBITRATION AGREEMENT THAT GOVERNS HOW CLAIMS BETWEEN YOU AND US CAN BE BROUGHT (SEE SECTION 17 BELOW). THIS MEANS THAT DISPUTES BETWEEN YOU AND US MUST BE HANDLED BY INDIVIDUAL ARBITRATION IF YOU OR WE ELECT, AND THAT YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, USE A JURY, OR BE PART OF A CLASS ACTION. YOU CAN OPT OUT OF THIS, AS SPECIFIED IN SECTION 17.

2. Accessing and Using the Services

a. We designed our Website with the intent of providing the auto industry’s best customer experience. This includes providing you with updated information. Despite our best efforts, however, it is inevitable that some inaccuracies may occasionally be present. Additionally, while some photographs of automobiles found on the Website are photographs of the actual vehicles their color and general appearance may appear differently based on your monitor and color settings. In addition, at times only stock photos of the vehicles are available. We reserve the right to correct any pricing errors or an incorrect statement of accessories on a particular vehicle, change product pricing and specifications, as well as the terms of our guarantees and warranties without notice.

b. To access certain portions of the Website and Services, You may be asked to provide certain details or other information and create a user account, with a username and password. We may set standards for your username and password. It is a condition of your use of the Website and Services that all the information You provide is correct, current and complete. You agree to update your contact information with us, including your email address, through the account settings on the Website, or in any other manner as we may reasonably require. We may require security and authentication procedures for access and additional authentication controls for certain transactions. It is your responsibility to protect your username and password. If a password is created, we recommend that you change it regularly, and select a unique username and password combination for use only with the Website and Services. You must notify Us immediately if you suspect fraudulent activity on your account, or the Services.

c. These Terms of Use will be in effect from the date You agree, and at all times while you are accessing the Services. Either you or we can terminate these Terms of Use at any time and without notice, though certain terms and obligations (as described in certain sections) may survive the termination of the Terms of Use.

d. Our Services may not be available in all states.

3. Prohibited Uses

a. You may use the Website and the Services only in accordance with these Terms of Use, and any other agreements between you and Us. You agree not to use the Website or the Services in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries); to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," or "spam" or any other similar solicitation; to impersonate or attempt to impersonate us, one of our employees, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); or to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website or the Services, or which, as determined by us, may harm Us or users of the Website or the Services or expose them to liability.

b. Additionally, you agree not to use the Website or the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website or the Services, including their ability to engage in real time activities through the Website or the Services; use any robot, spider or other automatic device, process or means to access the Website or the Services for any purpose, including monitoring or copying any of the material on the Website or the Services; use any manual process to monitor or copy any of the material on the Website or the Services or for any other unauthorized purpose without our prior written consent; use any device, software or routine that interferes with the proper working of the Website or the Services; introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer database connected to the Website or the Services; and otherwise attempt to interfere with the proper working of the Website or the Services. Should you use the Website or the Services to commit a criminal offense, we may disclose information about the user, including the user's identity and other personal information, to law enforcement authorities and immediately suspend or terminate the user’s right to use the Website and the Services.

c. You will not and will not permit any third party to: (i) copy, translate, create a derivative work of, reverse engineer, reverse assemble, disassemble, or decompile the Website or Services or any part thereof or otherwise attempt to discover any source code or modify the Services in any manner or form unless expressly allowed; (ii) access or use the Website or the Services to circumvent or exceed account limitations or requirements; (iii) use the Website or the Services for the purpose of building a similar or competitive product or service, (iv) obtain unauthorized access to the Services (including without limitation permitting access to or use of the Website or the Services via another system or tool, the primary effect of which is to enable input of requests or transactions by other than authorized users); (v) use the Website or the Services in a manner that is contrary to applicable law or in violation of any third party rights of privacy or intellectual property rights; (vi) publish, post, upload or otherwise transmit data that contains any viruses, Trojan horses, worms, time bombs, corrupted files or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any systems, data, personal information or property of another; or (vii) use or permit the use of any tools in order to probe, scan or attempt to penetrate or benchmark the Website or the Services.

d. In the event you violate or attempt to violate any part of these Terms of Use, we reserve the right to terminate your access to the Website immediately, at our sole discretion, with or without notice of any kind. We also reserve the right to involve and cooperate with law enforcement agencies, and to pursue a civil lawsuit or criminal prosecution for any and all alleged or actual illegal activities involving this website.

4. Intellectual Property Ownership and Proprietary Rights

All information contained in this website, unless otherwise stated, is owned solely and exclusively by {{dealer-name}} and intended for personal and consumer use only. You acknowledge and agree that all contents and materials available on this website are the property of {{dealer-name}} or its third party licensors and is protected by copyright, trademark, and/or other proprietary or intellectual property rights and laws. By permitting you to access and use this website, We have not granted you a license of any kind to use this information for any purpose (including, but not limited to, commercial, analytical, or research purposes) without the express written consent of {{dealer-name}}; however, vehicle information and the online credit application may be printed for your non-commercial, personal use only. You may not otherwise amend, copy, create derivative works from, reverse engineer, display, distribute, edit, license, modify, reproduce, rent, sell, and/or transmit any part of this website. You may not use any meta tags or any other "hidden text" utilizing {{dealer-name}} 's name or trademarks. Any activity that unduly burdens the system or {{dealer-name}} resources, such as submitting multiple trade appraisal inquiries for the same vehicle, submitting multiple inquiries for different vehicles or other activity that is inconsistent with the stated use, spirit and purpose of the {{dealer-name}} website and trade appraisal service, is strictly prohibited. In addition, deep linking, direct linking, framing, page-jacking, spoofing, hacking, data-mining and using a robot, spider, or automated device of any kind to monitor or copy our website is strictly prohibited.

If you are utilizing trade appraisal tools you acknowledge that trade appraisals that are generated using our trade appraisal tool are solely and exclusively for individuals seeking to sell vehicles to Us that they personally own, and cannot be used by third parties to generate data or gather information such as for the purpose of developing a competing trade appraisal service, making an offer directly to a consumer or for such person or entity to act as an intermediary for any third party or individual seeking to sell their vehicle. Trade appraisals generated by the website cannot be modified by any third party or individual.

You must not modify copies of any materials from or related to the Website; use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; and delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from or related to the Website. If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website is transferred to you, and all rights not expressly granted are reserved by us.

This website contains several names, logos and marks, including but not limited to, the {{dealer-name}} name and Wayfinder logo, which are registered trademarks or service marks of {{dealer-name}}. Any unauthorized use, replication, or other violations of trademark law will be prosecuted to the maximum extent possible. INFORMATION ON COPYRIGHT INFRINGEMENT.

5. Electronic Communications

a. By using the Website and/or the Services, you acknowledge and agree that you are contracting with Us electronically, and that we may provide you with any and all notices and disclosures in electronic format (e.g., via email or Website). Any notice, disclosure, agreement, acknowledgement, form, consent, statement, policy, record, document, preference, privacy policy, or other information we provide to you, or that you submit, agree to, or sign at our request (each, a "Communication") will be provided in electronic form and will be provided either: (1) via e-mail or text message, (2) via your account, or (3) via the Website. You have the option to view, save, or print PDF versions of your account documents. You may download and store such Communications and agree that we may make retention copies of Communications.

b. You expressly consent and agree that we can contact you using written, electronic, or verbal means, including by manual dialing, emails, messaging via your account, leaving prerecorded/artificial voice messages or using an automatic telephone dialing system to deliver messages relating to this Agreement, your account, and your relationship with Us more generally (for example, messages about our other products and service offerings, upcoming payment due dates, missed payments and returned payments), and as necessary to complete transactions requested by you and to service your account and as the law allows, even if those phone numbers are registered by you on any federal or state Do-Not-Call/Do-Not-email registry. You agree that we may use any email address or telephone number you provide as set forth here, now or in the future, including mobile phone numbers. You also agree that we may monitor and record calls regarding your account to ensure the quality of our service or for other reasons. By entering a mobile phone number, you certify that this is your number or that you have the authority to provide this number for contact. The account texts we send may be seen by anyone with access to your phone, and you should safeguard the confidentiality of your devices. You understand that telephone messages may be played by a machine automatically when the telephone is answered, whether answered by you or someone else and that these messages may also be recorded by your answering machine. You also authorize Us to deliver messages to you via mail or email at any addresses you supply to them or that they obtain through any legal means to us. If any telephone number you have provided to Us changes, or if you cease to be the owner, subscriber or primary user of any such telephone number, you agree to immediately give Us notice of such facts so that we may update our records.

c. Your consent to autodialed and prerecorded calls and text messages is not a condition of purchase of any good or service from us. You may revoke your consent to receive autodialed calls, text messages and/or calls that deliver a prerecorded or artificial voice message to your cellular telephone number by: writing to us at: {{dealer-name}}, Attn: Legal Department, 200 SW 1st Ave, Suite 1400 Ft. Lauderdale, FI 33301; emailing us at: [email protected] ; or, for text messages only, by replying to any text message that the we send to you with only the word “STOP.”

d. We do not charge a fee to receive messages. Message & data rates may apply– this can be checked with your mobile service provider. Charges are billed and payable to your mobile service provider or deducted from your prepaid account.

e. Data obtained from you in connection with this MMS/SMS service may include your cell phone number, your carrier’s name and the date, time and content of your messages. We may use this information to contact you and to provide the services you request from us. Those communications include but are not limited to communications on matters such as vehicle safety, recalls, our services, sales and promotional offers, or any other communications from Us. Alerts sent via MMS/SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be held liable for delayed or undelivered messages. We will not be liable for any delays in the receipt of any MMS/SMS messages as delivery is subject to effective transmission from your network operator.

f. We may communicate with you at the phone number you provide (or any device connected to it) by way of calls, messages, emails, texts, voicemails, or any other type of communication receivable on my device. We can use live operators, automated telephone dialing systems, prerecorded voice messages, or any other technologies to communicate with you at that number. Your consent to use of automated dialing systems or technologies to make vehicle related sales and service calls is not a condition of purchase and you may opt-out at any time. For information on data collection and use, or how to opt out, please read our full corporate Privacy Policy .

g. You acknowledge and agree that We may receive, save, monitor and/or record any communications, including e-mails, text messages, written chats and telephone calls between you and Us.

h. The service is available on these US carriers only: Verizon Wireless, Sprint, Nextel , Boost, T-Mobile®, AT&T, Alltel, ACS Wireless, Bluegrass Cellular, Carolina West Wireless, CellCom, Cellular One of East Central Illinois (ECIT), Cincinnati Bell, Cricket, C-Spire Wireless, Duet IP (AKA Max/Benton/Albandy), Element Mobile, Epic Touch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular (IVC), Inland Cellular, iWireless, Keystone Wireless (Immix/PC Management), MetroPCS, MobiPCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Pioneer, Plateau, Revol Wireless, Rina-Custer, Rina-All West, Rina- Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina-Farmers Mutual Telephone Co, Rina-Nucla Nutria Telephone Co, Rina- Silver Star, Rina- South Central Comm, Rina- Syringa, Rina- UBET, Rina- Manti, Simmetry, South Canaan/CellularOne of NEPA, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, West Central Wireless (includes Five Star Wireless).

i. To manage your communication preferences, visit www.autonationoptout.com

6. Disclaimer of Warranties

a. You understand that we cannot and do not guarantee or warrant that the Website or Services will be free of viruses or other destructive code.

b. YOUR USE OF THE WEBSITE, ITS CONTENT AND THE SERVICES IS AT YOUR OWN RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE OR SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE WEBSITE OR SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. . YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE WEBSITE FOR ANY RECONSTRUCTION OF ANY LOST DATA. WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE IN TRADE. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT OF GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE WEBSITE, OR FOR DAMAGE RESULTING FROM THE USE OF OR RELIANCE ON THE INFORMATION CONTAINED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OR LIMITATIONS ON RELIEF SUCH AS INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

7. Privacy Policy

We are committed to protecting your privacy. All information you submit to Us through the Website or when using the Services is governed by our Privacy Policy and remains our property. We may use any information you submit for any purpose we deem appropriate in accordance with applicable law and our Privacy Policy We maintain strict physical, electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you only to our employees who need to know the information to respond to your request or inquiry.

8. Minors

In compliance with the Children’s Online Privacy Protection Act and other applicable laws relating to minors, we do not knowingly or intentionally solicit or collect information from minors, and our marketing is not directed at minors as defined by applicable law. If we determine that a user is a minor under the applicable law and has submitted information by way of our Website without parental or legal guardian’s consent, we will immediately delete such information.

9. Incentives Offered by Manufacturers

Rebates and other incentives provided by vehicle manufacturers or their respective captive financing companies are subject to the terms specified by such entity. These terms include, among others, the particular vehicle or trim/model eligible for the incentive, timeframe of the offer and limitations on quantities and/or combinations with other offers. Please always contact Us for details on available incentives.

10. Third Party Content and Links to Third Party Websites

a. We do not warrant, endorse, guarantee, or assume any responsibility or liability for any product or service advertised or offered by a third party through the Website. If you use any product or service offered by a third party in conjunction with the Website, you acknowledge and agree that (i) you are responsible for understanding the terms and conditions of your use of the third party product or service; (ii) we do not control the third party or its product or service; (iii) your use of their product or service is at your own risk; and (iv) we are not responsible and may not be held liable for the product or service, or the actions or omissions, of the third party. Any reliance on the contents of a third-party website is done at your own risk, and you assume all responsibilities and consequences resulting from such reliance. This may include, but is not limited to, damages that are direct, indirect, special, or consequential.

b. If the Website contains links to or accepts links from other sites and resources provided by third parties, these are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any such third party resources, you do so entirely at your own risk and subject to the terms and conditions and privacy policies of use for such websites. Any concerns regarding any such service or resource or any link thereto should be directed to the particular outside service or resource. The inclusion of any link does not imply endorsement of the site, its contents, and/or any products or services offered by the owner(s) of the site.

11. Legal Disputes and Choice of Law

If there is a legal dispute of any kind about or arising out of the use of this website, the laws of the State of Florida will govern such dispute without regard to its conflict of laws rules. You agree that if any part of these terms and conditions is found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect. By using this website you expressly agree and irrevocably submit to personal jurisdiction and exclusive venue in the state and federal courts located in the City of Ft. Lauderdale, Florida with respect to any non arbitrable claims, or in the event you opt out of arbitration as provided below.

12. Indemnification

To fullest extent permitted by law, you agree to defend, indemnify and hold harmless Us and our affiliates and licensors, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to, a third-party claim, action, or allegation of infringement, misuse, or misappropriation based on information, data, files, or other content or materials you submit to us, any fraud, manipulation, or other violation of these Terms of Use, your violation of any other applicable laws or rights of a third party, including but not limited to rights of privacy, publicity or other property rights, or any use of the Website or Services, and its content and products, other than as expressly authorized in these Terms of Use. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without our prior written consent.

13. Reservation of Rights

Any and all rights not expressly granted to you by these Terms of Use are hereby reserved by Us. The Website is intended for use only by citizens of the United States of America (excluding unincorporated territories, Puerto Rico and Guam), eighteen (18) years of age or older, who have the capacity to enter into a valid contract; by accessing the Website, you represent and affirm that you meet these requirements. We reserve the right to amend any part of this website at any time without notice and without incurring any obligation unless prohibited by applicable law. We will provide you all notices as required by law in the event of such change. We encourage you to periodically review these Terms and Conditions for updates.

14. Limitation of Liability

IN NO EVENT WILL WE OR OUR LICENSORS, OR OUR EMPLOYEES, AGENTS, AFFILIATES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE THE WEBSITE OR SERVICES, ANY WEBSITES LINKED TO THE WEBSITE OR SERVICES, OR ANY CONTENT ON ANY SERVICES OR ITEMS OBTAINED THROUGH SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

15. Required California Disclosure: CA Supply Chain Transparency

{{dealer-name}} recognizes the serious nature of the crimes of human trafficking and slavery. {{dealer-name}} has taken and will take every reasonable effort to ensure that its supply chain is free of products that are tainted by human trafficking. Through its Manufacturer Relations Department, {{dealer-name}} routinely meets with and engages representatives from the new vehicle manufacturer makes it represents. Among the important issues discussed with said representatives is the need to implement and maintain appropriate controls to ensure that these manufacturers avoid any issues of human trafficking and slavery in their manufacturing process. We have been assured by said manufacturer representatives that they have such controls in place. {{dealer-name}} is currently working on developing an appropriate and satisfactory protocol by which it can audit or, at a minimum, have said manufacturers re-certify on a regular basis, their continued adherence to and maintenance of, programs and policies designed to avoid any human trafficking or slavery in the manufacture of their vehicles and parts. With respect to the used vehicles sold by {{dealer-name}}, and all replacement parts acquired by {{dealer-name}} in its repair and reconditioning process that are purchased from other retailers, {{dealer-name}} believes that it has taken all necessary steps to audit and reasonably mitigate the risk that its products are tainted by the crimes of human trafficking and slavery.

16. Procedure for Alleging Copyright Infringement

1.DMCA Notice

{{dealer-name}} will respond appropriately to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (“DMCA”), as set forth below. If you own a copyright in a work (or represent such a copyright owner) and believe that your (or such owner’s) copyright in that work has been infringed by an improper posting or distribution of it via this website, then you may send Us a written notice that includes all of the following:

A legend or subject line that says: “DMCA Copyright Infringement Notice”; A description of the copyrighted work that you claim has been infringed or, If multiple copyrighted works are covered by a single notification, a representative list of such works.
A description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the website on which the material appears); your full name, address, telephone number, and e-mail address.
A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and,
Your physical signature or, if sent within an email (rather than in a physical document or a digital document attached to an email), your name typed followed by “//s//“, which will serve as your electronic signature.

{{dealer-name}} will only respond to DMCA Notices that it receives by mail, e-mail or facsimile at the addresses below:

By Mail:
AutoNation, Inc.
200 SW 1st Ave, Suite 1400
Ft. Lauderdale, FI 33301
Attn: Legal Department

By E-Mail:
[email protected]

By Facsimile:
(954) 769-6527

It is often difficult to determine if your copyright has been infringed. {{dealer-name}} may elect to not respond to DMCA Notices that do not substantially comply with all of the foregoing requirements, and {{dealer-name}} may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA.

Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a DMCA Counter-Notification.

Without limiting {{dealer-name}}’s other rights, {{dealer-name}} may, in appropriate circumstances, terminate a repeat infringer’s access to this website and any other website owned or operated by {{dealer-name}}.

2.DMCA Counter Notification

If access on the Website to a work that you submitted to {{dealer-name}} is disabled or the work is removed as a result of a DMCA Notice, and if you believe that the disabled access or removal is the result of mistake or misidentification, then you may send us a DMCA Counter-Notification to the addresses above. Your DMCA Counter-Notification should contain the following information:

A legend or subject line that says: “DMCA Counter-Notification”.
A description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (please include the URL of the website from which the material was removed or access to it disabled).
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
A statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed).
Your full name, address, telephone number, e-mail address, and the username of your account.
A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if the address is located outside the U.S.A., to the jurisdiction of the United States District Court for the Southern District of Florida), and that you will accept service of process from the person who provided DMCA notification to us or an agent of such person.
Your physical signature or, if sent within an email (rather than in a physical document or a digital document attached to an email), your name typed followed by “//s//“, which will serve as your electronic signature.

Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. If we receive a DMCA Counter-Notification, then we may replace the material that we removed (or stop disabling access to it) in not less than 10 and not more than 14 business days following receipt of the DMCA Counter-Notification. However, we will not do this if we first receive notice at the addresses above that the party who sent us the DMCA Copyright Infringement Notice has filed a lawsuit asking a court for an order restraining the person who provided the material from engaging in infringing activity relating to the material on the Website. You should also be aware that we may forward the DMCA Counter-Notification to the party who sent us the DMCA Copyright Infringement Notice.

17. Dispute Resolution; Arbitration Agreement and Class Action Waiver

This section constitutes the arbitration agreement between you and us ("Arbitration Agreement") and includes a jury trial waiver and a class action waiver. This means that if a dispute is arbitrated, you are giving up your right to go to court to assert or defend your rights under these Terms of Service. You are also giving up your right to bring or participate in a class action in court or in class-wide arbitration. This section governs disputes arising from or related to these Terms of Use, your use of the Services, your access to and use of the Website and any transactions or relationships resulting from any of the foregoing (the "Covered Disputes"). A dispute is generally any unresolved disagreement between or among you and us, and all such matters will be decided by arbitration. The term Covered Disputes shall be broadly interpreted and includes initial claims, counterclaims, cross-claims and third-party claims, and disputes based upon contract, negligence, fraud and other intentional torts, constitution, statute, regulation, ordinance, common law and equity. However, any dispute concerning the validity or enforceability of this Arbitration Agreement or the arbitrability of any claim or dispute is not a Covered Dispute and shall be for the court, not an arbitrator, to decide; whereas, any dispute concerning these Terms of Service as a whole is for the arbitrator, not a court, to decide.

For purposes of this Arbitration Agreement, the terms "we," "us" and "our" also include our officers, directors, employees, agents, affiliates, successors, and assigns.

a. Dispute Resolution Without Courts, Judges, or Juries. You and we agree that upon demand by either you or us, regardless of when they arose, any Covered Disputes between you and us will be resolved by the arbitration process outlined in this section. This means:

You and we are choosing arbitration rather than litigation to resolve disputes.
You and we are each waiving the right to a jury trial or a trial before a judge in a public court (except for small claims court).

b. Binding Arbitration. Binding arbitration lets a neutral and independent third party (the "arbitrator") resolve a Covered Dispute instead of the court system, judges or juries. In the arbitration of a Covered Dispute, that neither you nor we will be entitled to:

Join or combine Covered Disputes with those of others in any arbitration; or
Serve as a representative or member of a class in any arbitration;

Moreover, the information that can be obtained in discovery from each other or from third persons in arbitration is generally more limited than in a lawsuit. Other rights that the parties might have in court may not be available in arbitration.

c. Arbitration Procedures. Each arbitration, at the claimant's election, will be administered by and under the rules of the American Arbitration Association ("AAA"), https://www.adr.org. If AAA is unable to serve and the parties cannot agree on a substitute, a court with jurisdiction shall select the arbitrator. A single arbitrator shall be appointed in accordance with the administrator's rules. The arbitrator must be a member of the state bar where the arbitration is held with more than 10 years of experience or a retired judge and must have expertise in the substantive laws applicable to the subject matter of the Covered Dispute.

The arbitrator shall apply applicable substantive law in deciding the dispute. The arbitrator may award any relief available in court on an individual claim consistent with the constitutional standards applicable in judicial proceedings. At the request of any party, the arbitrator shall write a brief explanation of the basis of his or her award. If you demand arbitration first, you will pay the claimant’s initial arbitration filing fees or case management fees required by the applicable rules up to $250, and we will pay or reimburse you for any additional initial filing fee or case management fee. We will pay the entirety of the filing fees and/or case management fees if we demand arbitration first. We shall pay the arbitration costs and fees for the first day of arbitration, up to a maximum of eight hours. The arbitrator shall decide who shall pay any additional costs and fees. You may ask the applicable arbitration administrator to reduce or waive your fees, or ask us to voluntarily pay an additional share of said fees, based upon your financial circumstances or the nature of your claim. We will always pay any costs and fees required by applicable law or that are necessary to enforce this Arbitration Agreement.

Regardless of who elected arbitration or how arbitration was elected, the party asserting the claim or dispute (i.e., the party seeking money damages or other relief) is responsible for starting the arbitration proceeding. Thus, if you assert a claim against us in court, and we elect to arbitrate that claim by filing a motion to compel arbitration which is granted by the court, you will be responsible for starting the arbitration proceeding. Even if all parties have opted to litigate a claim in court, you or we may elect arbitration with respect to any claim made by a new party or any claim later asserted by a party in that or any related or unrelated lawsuit (including a claim initially asserted on an individual basis but modified to be asserted on a class, representative or multi-party basis). Nothing in that litigation shall constitute a waiver of any rights under this Arbitration Agreement.

You and we each acknowledge and agree that in this relationship:

You and we are participating in transactions involving interstate commerce.
Any and all claims, controversies, or disputes arising out of or related in any way to these Terms of Service, your use of the Services, your access to and use of the Website and any transactions or relationships resulting from any of the foregoing shall be subject to binding arbitration pursuant to the Federal Arbitration Act ("FAA"), 9 U.S.C. § 1 et seq., at the election of you or us.
THE ARBITRATOR SHALL NOT HAVE AUTHORITY TO CONDUCT CLASS ARBITRATION; THAT IS, THE ARBITRATOR SHALL NOT ALLOW YOU OR US TO SERVE AS A REPRESENTATIVE OR MEMBER OF A CLASS, AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY FOR OTHERS IN THE ARBITRATION.

d. Small Claims Not Affected. Notwithstanding anything to the contrary in this section, this Arbitration Agreement does not affect your or our right to pursue disputes in small claims court (or your state's equivalent court) in the state where you reside if the court has jurisdiction over the dispute and the dispute remains in that court. However, if the dispute is transferred, removed or appealed to a different court, it shall be subject to arbitration.

e. Opt-out Right. You have the right to opt out of the provisions of this Arbitration Agreement by sending to us in writing your name and address, account number (if any), and notice of your decision to opt out to [email protected] ; or to the following address: {{dealer-name}}, Attn: Legal Department 200 SW 1st Ave, Suite 1400, Ft. Lauderdale, FI 33301, within 30 days of entering into these Terms of Service. If you send this notice, then this Arbitration Agreement will not apply to either party, but the remaining parts of these Terms of Service will continue to apply. If you do not send this notice, then you agree to be bound by this Arbitration Agreement.

f. Appeal. The arbitrator's award will be final and binding, except for any right of appeal provided by the FAA. However, if the amount of the dispute is more than $25,000, any party will have 30 days to appeal the award by notifying the arbitration administrator and all parties in writing. The administrator will appoint a three-arbitrator panel to decide anew, by majority vote based on written submissions, any aspect of the decision objected to. Judgment upon any award may be entered in any court with jurisdiction. An arbitration award and any judgment confirming it cannot be used in any case or arbitration except to enforce the award.

g. Severability. If any provision of this Arbitration Agreement is found to be illegal or unenforceable, that provision will be severed from this Arbitration Agreement and the remainder of the Arbitration Agreement will be given full force and effect, except that: (i) if any provision dealing with class action, class arbitration, or consolidation is found to be illegal or unenforceable and all appeals from that ruling have been exhausted, then this entire Arbitration Agreement (except for this sentence) will be severed and the remaining provisions of these Terms of Service shall be given full force and effect, and (ii) if a claim is brought seeking public injunctive relief and a court determines that this Arbitration Agreement is unenforceable with respect to such claim and all appeals from that ruling have been exhausted, the public injunctive relief claim will be severed and stayed in court until the completion of any individual arbitration of any claims seeking monetary relief.

h. Miscellaneous. You and we each agree to take all steps and execute all documents necessary for the implementation of arbitration proceedings. You can participate without representation or may choose to be represented by an attorney or other authorized representative, unless that choice is prohibited by applicable law.

Arbitration fees shall be determined by the rules or procedures of the arbitration administrator, unless limited by applicable law. The arbitrator may award reasonable expenses and attorneys' fees to the prevailing party if allowed by statute or applicable law.

The arbitrator may hear and rule on appropriate dispositive motions as part of the arbitration proceeding, such as motions for judgment on the pleadings, summary judgment, or partial summary judgment.

All parties (the arbitrator(s), you and we) agree to make best efforts to ensure that an arbitration proceeding as described in this Arbitration Agreement is completed within 180 days of filing the Covered Dispute. You and we agree not to disclose the existence, content, or results of the arbitration, except for disclosures of information required in the ordinary course of business or permitted by applicable law or regulation. The arbitration shall take place in the federal district of your residence, at a location determined by the arbitrator. All statutes of limitations and rules of privilege that apply to any Covered Disputes apply to any arbitration between you and us.

This Arbitration Agreement constitutes the entire agreement between you and us and supersedes all prior arrangements and other communications about dispute resolution. The provisions of this Arbitration Agreement will survive termination, amendment, or expiration of your account with us, these Terms of Service, any other relationship between you and us and any bankruptcy by you (if permitted by applicable bankruptcy law).

No arbitration award involving the parties will have any preclusive effect as to issues or claims in any dispute involving anyone who is not a party to the arbitration, nor will an arbitration award in prior disputes involving other parties have preclusive effect in an arbitration between the parties to this Arbitration Agreement.

If there are differences between this Arbitration Agreement and the rules of any arbitration administrator or other provisions in these Terms of Service, this Arbitration Agreement will control.

18. Contact Us

If you have any questions about these Terms of Service, or have any other feedback, comments, requests for technical support and other communications relating to the Website, we invite you to contact Us at [email protected]; and we will do our best to respond promptly and to try to resolve any issue.

{{dealer-name}} Website Policies

1. Scope and Definitions

2. Consent to Share Personal Information

Live Chat Function

SMS Messaging

3. Collection of Personal Information and Sensitive Personal Information

4. Categories of Sensitive Personal Information Collected or Processed

5. Sources of Personal Information

6. To Whom We Disclose Personal Information

7. Reasons Why We Collect, Use, Retain, and Disclose Personal Information

8. Do We Sell Your Information?

9. Consent to Use of AI Technology When Calling Company

10. Notice of Right to Opt-Out of the Selling and Sharing of Your Information

11. Opt-Out Preference Signals

12. Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information

13. U.S. Consumer Privacy Rights

14. Notice of Right to Opt-Out of Profiling, Automated Decision Making, and Targeted Advertising

15. Submitting a Consumer Request

How We Will Verify That It Is Really You Submitting The Request:

Designated Authorized Agent:

California Shine The Light:

Nevada Residents:

Gramm-Leach-Bliley Act Exemption

16. Retention of Personal Information

17. Third Party Vendors

18. Business transfers

19. Compliance with Law and Safety

20. Use of Cookies, Pixels, and Other Tracking Technologies

How we use cookies

Information on Some of the Cookies in Use on our Site

Strictly Necessary Cookies

Non-Essential Cookies

Cookie Management

DAA

Non-Participant Opt-Out Options

21. External Links

22. Passwords

23. Children Under the Age of 16

24. How We Protect the Information that We Collect

25. International Visitors

26. Consent to Terms and Conditions

27. Changes to Our Privacy Policy

28. Consumers With Disabilities

29. Questions About the Policy

{{dealer-name}} Website Policies

1. Our Commitment to Accessibility

2. Feedback

{{dealer-name}} Website Policies

1. Introductions and Definitions

2. Accessing and Using the Services

3. Prohibited Uses

4. Intellectual Property Ownership and Proprietary Rights

5. Electronic Communications

6. Disclaimer of Warranties

7. Privacy Policy

8. Minors

9. Incentives Offered by Manufacturers

10. Third Party Content and Links to Third Party Websites

11. Legal Disputes and Choice of Law

12. Indemnification

13. Reservation of Rights

14. Limitation of Liability

15. Required California Disclosure: CA Supply Chain Transparency

16. Procedure for Alleging Copyright Infringement

1.DMCA Notice

2.DMCA Counter Notification

17. Dispute Resolution; Arbitration Agreement and Class Action Waiver

18. Contact Us

shop

sell

service

about us

find a store